Here are the main Frequently Asked Questions I get asked when clients enquire about when they book and appointment.
Do you do home visits?
For Sports or Holistic Massages I am unable to offer home visits, the time taken to travel, unload the couch, set up, do the treatment, pack up and travel home is not cost effective. But I am able to do home visits on request for Emmett Therapy Treatments, and Scar Massage as a couch would not be required and set up is minimal. Please contact me directly if you live in or around Marden and would like an Emmett Therapy or Scar Massage Home Visit.
Where can I park?
I have just booked for the first time, so do I need to complete the online form?
I have already had a Treatment with you, so do I need to complete the ‘Reason for visit’ form?
Do you sell Treatments in bulk?
Do you offer a Membership package?
Do you sell Gift Vouchers?
Do you have wheelchair access?
Will I been seen earlier, if I arrive earlier?
Which doorbell should I press?
What do I need to wear?
What do I need to bring?
Will the Treatment hurt?
How do I pay for the Treatment?
I now can't make my appointment, can I reschedule or cancel? (More than 48 hours notice)
I now can't make my appointment, can I reschedule or cancel? (Less than 48 hours notice)
I forgot to attend my appointment, will I be charged?
Do you treat clients actually in your home?
Do you have a toilet facilities?
I am a member of Health Shield, can I claim for my treatments?
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